FREQUENTLY ASKED QUESTIONS

Please check out our Frequently Asked Questions (FAQ) below, and if your question remains unanswered simply drop us a line by filling out a form at the bottom of this page.

 

Can I leave Oktoberfest Newcastle and come back in?

Unfortunately not. Due to liquor licensing restrictions there are no pass outs at the Oktoberfest Newcastle, so make sure you bring in everything you’ll need for the day.

How do I buy my tickets?

Tickets go on sale on Thursday, 1 August 2019 at 7am.  They can be purchased online through our event site or via our ticketing partner Moshtix. Once the event is sold out, there will be no more tickets available.

CAN I BUY TICKETS ON THE DOOR AT THE EVENT?

Any unsold tickets will be available through the ticket booth near the main entry. Check back with us to confirm if any tickets are available a few days before the event.

DO I NEED TO BRING MY ID?

All attendees will be asked to present a legal and approved form of photo identification at the event entry, after which you will be provided with a tamper-proof 18+ wristband. The only acceptable forms of identification are a current Australian driver’s license (international driver’s licenses won’t be accepted), state approved ‘Proof of Age’ card or a valid Passport.

Oktoberfest Newcastle advises NOT to bring any original documents such as your Birth Certificate.

Can I buy drinks other than beer at Oktoberfest Newcastle?

Of course, Oktoberfest Newcastle caters for all tastes! In addition to beer, we’ll have wine, cider, popular spirit mixers and several non-alcoholic alternatives available for purchase.

Are drinks included in the ticket price?

No, drinks are not included in the ticket price, however can be purchased at affordable prices.

Are there gluten free, vegetarian or vegan food options available?

Yes, most food vendors are catering for the above food requirements. Simply ask food vendors on the day and they will assist you with you.

CAN I BRING MY OWN FOOD OR DRINKS WITH ME?

Unless required for medical reasons, BYO food and drinks are strictly prohibited. Security will be checking all bags and containers at the entrance and any alcohol found will be confiscated.

Can I bring my child to the event?

Unfortunately not, this is an 18+ event.

Can I book a table at the event?

Unfortunately not, tables are on a first come, first served basis, however rest assured that there will be ample seating for most If you delete or lose your email that has the PDF ticket attached, all you have to do is log into your Eventbrite account and head to “My Account” where you can reissue your ticket.

Can I refund my ticket?

Tickets to Oktoberfest Newcastle are non-refundable.

Can I give my ticket to a friend if I can’t go?

Yes, but if you purchased your ticket via Moshtix you need to change the ticket into your friend’s name which can be done by contacting Moshtix support.

Does Oktoberfest Newcastle offer the Companion Card Program?

Yes, however please note that only 1 companion card will be accepted for entry per paid ticket holder. 

Tickets will not be issued for the companion prior to the event and the companion MUST arrive at the event along with the paid ticket holder. The companion must have a valid Companion Card on them along with valid ID to gain entry to the event.

Can i bring my pet?

As much as we love animals, you cannot bring your pet to Oktoberfest Newcastle. Service dogs are an exception. Please get in touch with us via info@nokturnlevents.com if you have any questions or enquiries about this.

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